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Ordering Information:
You may place your order either online by clicking here OR simply by calling us toll free at 1-800-609-2537!
Please note that, with the exception of open-ended orders, all orders placed online charged in full. Please call us toll free if you would prefer to be charged monthly.
Payment can be made using Visa, MasterCard, Discover, and American Express credit cards. Check paying customers are required to place their order with a customer service representative and must be paid for in full.
Contact Us:
Please don't hesitate to contact us toll free at 1-800-609-2537 for any questions you may have about our company and its services. Thank you!
Customer Service:
Customer Care Hours
Monday to Friday, 7 AM to 5 PM Pacific Time
Extended Holiday Customer Care Hours
[Commencing the Monday after Thanksgiving through December 24th.]
Monday to Friday, 5 AM to 6 PM Pacific Time
Saturday and Sunday, 8 AM to 4 PM Pacific Time
Address Changes/Membership Renewals-Cancellations - We ask that you call us prior to the 5th of the month to make any and all account related changes for that month. Shipping address changes made after the 5th may in fact require a re-packaging and re-shipping fee.
Returned Shipments - If you are not able to receive your shipment within the 3 attempted deliveries and you failed to pick up your shipment at the carriers hub within 10 days, your shipment will be returned to us. You may then either opt to pay a the re-packaging/re-shipping fee to have your shipment repacked and resent to you, OR you may choose to have your account credited the cost of the shipment less shipping and handling charges.
General Ordering Information | Complete Pricing & Online Ordering
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With every shipment of our hand crafted microbrewed beers, World Beer Direct members receive
our informative monthly newsletter featuring information about our current months' beer selections, their breweries, special offers, and expert tips on storing, serving, judging and tasting your beers.
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